Makani Number & Location Errors: How to Resolve an Ejari Location Error Instantly

An Ejari location error is a common technical block that occurs when the digital map coordinates of your rental unit do not align with the Dubai Land Department (DLD) database. This usually happens because the building’s “Makani” (smart geolocation) number has not been linked to the specific unit’s Title Deed in the backend system. In order to manually synchronize the property records, landlords or tenants must usually contact the DLD or an approved center to request a “Location Map Update,” supplying the DEWA premise number and the correct 10-digit Makani number.

In a metropolis like Dubai, where new neighborhoods appear all the time, digital mapping occasionally falls behind actual construction. Even if you have your contract, your keys, and your checks ready, you may run into trouble when the system displays “Location Not Found.” Your ability to register the tenancy is essentially frozen by this Ejari location error, which prevents you from connecting your water and electricity. The reason behind these mapping issues, how to fix a Makani number, and the quickest method for getting your location approved for registration are all covered in this article.

Understanding the “Location Mismatch” Glitch

What causes this to occur? Three databases that communicate with one another, the DLD (ownership), the Municipality (maps), and DEWA (utilities), are the foundation of the Dubai rental system. When these three disagree about the location of your flat, an Ejari location error occurs.

• New Buildings: Often, a newly handed-over tower has a master Makani number for the lobby, but the individual units (e.g., “Apartment 101”) haven’t been plotted on the digital map yet.
• Renamed Areas: If a street name changes or a district is rezoned (e.g., bits of Al Quoz becoming Al Khail Heights), the old Title Deed location might not match the new municipal map.

Because the spatial data is missing, the system rejects the address that the Ejari team tries to type in when this occurs. According to the software, until the Ejari location error is fixed, you are effectively renting a ghost flat.

The Role of the Makani Number

The Makani number is a unique 10-digit code assigned to every building entrance in Dubai. It is the gold standard for location accuracy.

How to find it

• Physical Plate: Look for the rectangular plate at the building’s main entrance.
• Makani App: Download the Dubai Municipality app and drop a pin on your building to generate the number.

• The Fix: You need a Makani number fix. This involves submitting a request to link the correct 10-digit code to your unit’s Title Deed.
• The Benefit: Once linked, the system instantly recognizes the property, allowing the Ejari to proceed.

Why is My DEWA Premise Number Invalid?

Your lease and your utilities are connected by the DEWA premise link. In Dubai, each door frame has a Premise Number.

• The Error: Sometimes, the landlord has subdivided a villa or combined two apartments without updating DEWA. The system sees One Unit, but you are trying to register Unit A. This causes a mismatch.
• The Consequence: In order to keep you from living in a home without water, the Ejari system denies registration if there isn’t a valid DEWA premise link, assuming the unit doesn’t have a utility meter.

If you encounter a location error related to utilities, check the physical tag on your door. If it doesn’t match the one on the Title Deed, you need to file for a data correction.

Solving Location Blocks at the Ejari Registration Center

Is it possible to resolve this online? Typically, an Ejari location problem necessitates backend access, which is not available to public apps. Usually, you have to go to the main Land Department or an Ejari office in Dubai.

Steps to Resolve at the Center

1. Map Request: Ask for the “Location Map Update” service.
2. Evidence: Show the officer a photo of the Makani plate and the DEWA tag on your specific door.
3. Mapping: In order to connect your unit to the Title Deed, the officer manually places a pin on it after logging into the GIS (Geographic Information System).

DLD Mapping Issues: The “Hidden” Problem

Sometimes the land itself is the problem, not your unit. Plot borders that are out of date in the system cause a DLD mapping problem. This is typical in emerging neighborhoods like Damac Hills’ new developments or Dubai South.

• The Symptom: The system shows your building is in “Plot A,” but the Title Deed says “Plot B.”
• The Resolution: This requires a “Site Survey” or a purely administrative update by the Planning Department.

A DLD mapping issue can take two to three days to rectify because the surveying division must approve it, unlike a straightforward Makani number fix.

Updating the Location Map on Your Contract

Once the Ejari location error is fixed in the backend, do you need a new contract?

• No: You don’t need to re-sign the tenancy agreement.
• Yes: You do need to resubmit the Ejari application.

It is necessary to either cancel or refresh the previous application that failed because of the Ejari location problem. The system will now retrieve the accurate map data when you reenter the premise number, displaying the green checkmark for Location Verified.

Avoiding the Error in the Future

How do you ensure you never face an Ejari location error again?

• Check Before Signing: Before you hand over the rent cheques, ask the agent: “Is the Makani number linked to this Title Deed?”
• Verify DEWA: Log into the DEWA app and try to “Activate Supply” using the premise number. If DEWA recognizes it, the DLD system likely will too.

The best way to determine whether a place is legitimate is to make sure a DEWA premise link is functioning before beginning the registration procedure.

Conclusion

An Ejari location error is a frustrating hurdle, but it is purely technical. It doesn’t mean the property is illegal; it just means the digital map needs a manual update. By identifying whether you need a Makani number fix or a DLD mapping issue resolution, you can target the right department and get the block removed.

Don’t allow a digital pin deter you from taking action. Bring your location proofs to an approved Ejari office in Dubai, and the system will be changed to reflect your new residence.

Are you stuck on a block on a location map? To fix mapping issues and register your contract right away, get in touch with the Ejari team.

FAQs

How long does it take to fix an Ejari location error? 

If it is a simple Makani link, it can be done instantly at a Trustee center. If it is a complex DLD mapping issue, it may take 48-72 hours.

Can I register Ejari without a DEWA premise number? 

No. A valid DEWA premise link is mandatory for all residential units to prove the property is habitable and has utility connections.

Who is responsible for the Makani number fix? 

Technically, the landlord should ensure their property is mapped correctly, but tenants often handle the Makani number fix to expedite their move-in.

Will the Ejari office in Dubai charge for a map update? 

Some centers may charge a nominal service fee for the “Data Correction” request required to fix an Ejari location error.