How to Register DEWA: A Guide for Dubai Residents – 2025

Registering with the Dubai Electricity and Water Authority (DEWA) is an essential step for residents and businesses in Dubai. Whether you are moving into a new home or setting up a commercial space, having a registered DEWA account ensures you have access to electricity and water services without delays.

In this guide, we’ll walk you through the complete DEWA registration process, the required documents, costs involved, and how Ejari.Support can assist you in making the process seamless.

What is DEWA and Why Do You Need It?

DEWA is Dubai’s official authority for electricity and water supply. Every property in Dubai must have an active DEWA account for legal and functional reasons. Without registering, you won’t be able to get essential utilities, making DEWA registration a fundamental step in moving into any property.

DEWA Registration Requirements

Before registering, ensure you have the following documents:

• Tenancy contract (Ejari certificate) for tenants
• Title deed for property owners
• Emirates ID copy (tenant or owner)
• Passport copy (for non-residents)
• Visa page copy (for expatriates)
• Trade license copy (for business owners)
• Security deposit payment proof

Step-by-Step Guide to Registering with DEWA

Step 1: Obtain Your Ejari Certificate

Before you can apply for DEWA, you must have a registered Ejari certificate, which confirms your tenancy contract is approved by the Dubai Land Department. You can register Ejari through Ejari.Support for a hassle-free process.

Step 2: Visit the DEWA Website or Smart App

Once you have your Ejari certificate, go to www.dewa.gov.ae or download the DEWA Smart App from the Google Play Store or Apple App Store.

Step 3: Create or Log in to Your DEWA Account

1. Click on ‘Customer Services’ > ‘Move In’.
2. Select ‘Activate Electricity/Water (Move-in)’.
3. Enter your Ejari number, tenancy contract details, and Emirates ID.
4. Provide your email and contact details.

Step 4: Pay the Security Deposit

DEWA requires a security deposit before activating your services. The charges depend on the property type:

• Apartments: AED 2,000
• Villas: AED 4,000 You can pay this deposit via credit/debit card, bank transfer, or DEWA-approved kiosks.

Step 5: Receive Your DEWA Account Number

Once your documents are verified and the deposit is paid, DEWA will generate your unique DEWA account number. This number is crucial for making future payments and inquiries.

Step 6: Service Activation

Your electricity and water services will be activated within 24 hours of completing registration. You will receive an email/SMS confirmation.

How Much Does DEWA Registration Cost?

Apart from the security deposit, DEWA charges a connection fee:

• Electricity and water connection: AED 100
• Innovation fee: AED 10
• Knowledge fee: AED 10 Total approximate charges: AED 120 + security deposit.

How Ejari.Support Can Help

Registering with DEWA requires an approved Ejari certificate. At Ejari.Support, we provide:

Fast Ejari registration to speed up your DEWA process

Guidance on DEWA registration and security deposit payment

Complete document verification support

Assistance with DEWA-related queries

Frequently Asked Questions

1. How long does it take to register DEWA?

• Registration usually takes one business day.

2. Can I register DEWA without an Ejari certificate?

• No, Ejari is mandatory for tenants. Property owners can register using a title deed.

3. Can I transfer my DEWA account to a new property?

• Yes, DEWA accounts can be transferred when moving homes.

Conclusion

Registering for DEWA services is a straightforward process when you have the correct documents and follow the right steps. Ensure you have your Ejari certificate ready before starting the registration. For a hassle-free Ejari registration and DEWA setup, contact Ejari.Support today!

Need help with Ejari or DEWA registration? Visit Ejari.Support for expert assistance!