How to Cancel Ejari & DEWA Before Moving Out

When moving out of a rented property in Dubai, one of the most important steps is ensuring that your Ejari & DEWA accounts are properly canceled. Failing to do so can result in outstanding bills, legal issues, or complications with future rental agreements. In this guide, we’ll walk you through the process of canceling Ejari and DEWA services before you move out of your Dubai rental property.

What is Ejari and DEWA?

Ejari is a system used by the Dubai Land Department (DLD) to regulate tenancy contracts. It provides an official record of your rental agreement and is crucial for ensuring that your contract is legally recognized. Ejari registration is necessary for many things, such as utility connections, visa processing, and resolving disputes.

DEWA stands for the Dubai Electricity and Water Authority. DEWA provides essential utilities like electricity, water, and gas. When moving out of your property, you need to cancel these services and ensure that your account is closed, so you don’t face unnecessary charges.

Why Do You Need to Cancel Ejari & DEWA?

Both Ejari & DEWA need to be canceled before you move out of your rental property for the following reasons:

• Final Utility Bill: To avoid paying additional charges, you need to cancel your DEWA services and settle any outstanding bills.
• End of Tenancy: Cancelling Ejari ensures that your tenancy contract is officially terminated, helping avoid any confusion regarding future rent payments or renewals.
• Refund of Deposits: In most cases, landlords require proof that DEWA and Ejari accounts have been settled before they return your security deposit.

Step-by-Step Guide to Cancel Ejari

1. Clear Outstanding Payments
   

   Ensure that all rent and utility payments are up to date before initiating the Ejari cancellation process. If you have any outstanding payments, the landlord might refuse to cancel the contract until they are cleared.

2. Obtain the Landlord’s Consent
   

   The landlord is responsible for the Ejari cancellation process. You will need their approval before you can proceed with the cancellation.

3. Visit the Ejari Portal

   • Go to the official Ejari portal through the Dubai Land Department (DLD) website.
   • Log in using the required credentials.
   • Select the ‘Terminate Tenancy Contract’ option.
   • Fill out the necessary details and upload any required documents (such as your Emirates ID, tenancy contract, and proof of payment).

4. Cancel the Tenancy Agreement
   

   Follow the prompts to cancel your Ejari registration. Once you’ve completed the process, you will receive an official Ejari certificate confirming the termination of your tenancy.

5. Notify Your Landlord
   

   After canceling the Ejari registration, inform your landlord that the contract has been officially terminated. The landlord may also need to update the system on their end.

Step-by-Step Guide to Cancel DEWA

1. Check Your Final Bill
   

   Make sure you have cleared any outstanding payments with DEWA before canceling your services. Any overdue payments may prevent the cancellation process from going smoothly.

2. Prepare Required Documents
   

   Before you proceed with canceling DEWA services, make sure you have the following documents ready:

   • Ejari certificate: A proof that your tenancy agreement has been officially canceled.
   • Emirates ID: For identity verification purposes.
   • Tenancy Contract: Proof of your rental agreement.

3. Online Cancellation via DEWA Portal
   

   • Log into your DEWA account on their official website.
   • Go to the ‘Move Out’ section and select the option to cancel your services.
   • Enter the required details, including your new address and the Ejari certificate.
   • Pay any outstanding bills if necessary.

4. In-Person Cancellation
   

   Alternatively, you can visit a DEWA Customer Happiness Center and submit the required documents. A DEWA representative will assist you in completing the cancellation.

5. Receive Confirmation
   

   After canceling your DEWA services, you will receive confirmation that your accounts have been closed, and all outstanding bills have been settled.

Common Mistakes to Avoid When Cancelling Ejari & DEWA

1. Leaving Unpaid Bills: Ensure that all your rent and utility bills are paid before initiating the cancellation. Unpaid bills may lead to complications when trying to close the accounts.
2. Not Informing the Landlord: The Ejari cancellation process cannot be completed without the landlord’s consent. Make sure to inform your landlord and get their approval to terminate the contract.
3. Missing Documentation: Be sure to have all necessary documents ready, including your Ejari certificate, Emirates ID, and any other required paperwork. Missing documents can cause delays in the cancellation process.
4. Forgetting the Security Deposit: Remember to arrange for the return of your security deposit from the landlord. Many landlords require proof that Ejari and DEWA accounts are settled before returning the deposit.

How Ejari.Support Can Help

If you need assistance with canceling your Ejari or DEWA accounts, Ejari.Support is here to help. Our team can guide you through the process, ensure that all necessary documents are in order, and help you complete the cancellation without hassle.

We can also assist with DEWA final bills, ensuring that all payments are up to date, and provide expert advice on any issues related to your Ejari registration.

Conclusion

Canceling Ejari and DEWA accounts before moving out is a crucial part of the rental process in Dubai. By following the steps outlined in this guide, you can ensure that your tenancy is officially terminated, utility services are properly closed, and your security deposit is returned without issues.

For a seamless process, consider reaching out to Ejari.Support for expert assistance with both Ejari and DEWA cancellations. Let us take the hassle out of your move-out process and ensure everything is handled efficiently and correctly.