Ejari Certificate

How to Download Ejari Certificate: Step-by-Step Guide

February 27, 2025
Learn how to download Ejari certificate online with our guide. Essential for DEWA services, visa renewals, and legal proof of tenancy.

Importance of Downloading Ejari Certificate

The Ejari certificate is a legally recognized tenancy registration document issued by the Dubai Land Department (DLD). It is essential for various services, including:

  • Activating DEWA services (Dubai Electricity and Water Authority)
  • Visa renewals and residency applications
  • Renewing tenancy contracts
  • Legal proof of tenancy in rental disputes
  • Loan applications and financial transactions requiring proof of residence

Without a valid Ejari certificate, tenants may face delays in DEWA activation, visa renewals, and legal disputes. Ensuring you have an updated Ejari document readily available can prevent unnecessary complications.

If you have already registered your Ejari but need to download your certificate, this guide will walk you through the process.

For first-time registrations, check How to Apply for Ejari Online in Dubai.

Step-by-Step Download Process

Step 1: Log in to the Ejari Portal

Access the Dubai Land Department’s Ejari system via the official website or log in through the Dubai REST app available for iOS and Android.

Step 2: Select ‘Ejari Certificate Download’

Once logged in, navigate to “Ejari Services” and select “Download Ejari Certificate” from the available options.

Step 3: Enter Required Details

Provide the following details:

  • Ejari Certificate Number (found in your tenancy contract)
  • Property DEWA Premise Number
  • Tenant Emirates ID
  • Landlord’s Details (if required for verification purposes)

If you’re having trouble logging in, refer to How to Log In to the Ejari Online Portal.

Step 4: Verify Your Details

Before proceeding, ensure all details match the information registered with the Dubai Land Department. Incorrect entries may result in errors or the inability to retrieve the certificate.

Step 5: Download the Ejari Certificate

After verification, click on “Download” to save your Ejari certificate in PDF format. Ensure you store the document safely, as it may be required for future reference.

For renewal details, check Renewing Your Ejari Online: Everything You Need to Know.

Common Troubleshooting Issues

1. Ejari Certificate Not Found

  • Ensure your Ejari registration is complete and active.
  • Confirm that you entered the correct Ejari number and DEWA Premise Number.
  • If the issue persists, contact Dubai Land Department support.

2. Unable to Access the Ejari Portal

  • Clear browser cache and try again.
  • Use a different browser or switch to the Dubai REST mobile app.
  • Ensure your UAE PASS account is linked correctly.
  • Check for scheduled maintenance on the Ejari portal.

3. Download Button Not Working

  • Refresh the page or log out and log back in.
  • Try using a different device or browser.
  • Disable browser extensions that might interfere with downloads.
  • Ensure your internet connection is stable.

4. Ejari Certificate Shows Incorrect Information

  • Double-check the contract details in your Ejari system.
  • If incorrect information appears, visit an Ejari-approved typing center for verification.
  • Contact your landlord or property management company if necessary.

FAQs on Downloading Ejari Certificate

1. Can I download my Ejari certificate without logging in?

No, you must log in using your Emirates ID, email, or UAE PASS for security reasons.

2. What format is the Ejari certificate available in?

The Ejari certificate is available in PDF format, making it easy to print and submit for official use.

3. What if I lost my Ejari number?

You can retrieve it by logging into the Ejari portal and checking your registered tenancy details. If you cannot find it, contact Dubai Land Department customer support.

4. Is there a fee for downloading the Ejari certificate?

No, once registered, downloading the Ejari certificate is free of charge. However, if you require an official reissued copy from a service center, additional fees may apply.

5. Can landlords download the Ejari certificate for their tenants?

Yes, landlords can access the Ejari system to download tenancy certificates linked to their properties. However, tenants should always keep a personal copy for documentation purposes.

6. How long is the Ejari certificate valid for?

The Ejari certificate remains valid until the tenancy contract expires. For renewal procedures, check Renewing Your Ejari Online: Everything You Need to Know.

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Conclusion

Downloading your Ejari certificate online is a simple and essential process for tenancy-related services in Dubai. Whether you need it for DEWA activation, visa renewal, tenancy disputes, or banking transactions, following the step-by-step process ensures quick access to your tenancy registration document.

For any issues retrieving your certificate, always check that your Ejari is active and correctly registered. If you suspect an issue with your registration, it is best to visit an Ejari-approved typing center or contact the Dubai Land Department for assistance.

If you need to renew or cancel your Ejari, refer to our related guides for a smooth experience.

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